Faculty of Business and Law
School of Marketing and Management

Academic Year: 2020-21
Project Leader: Omar Abou Hamdan
Partner University(s)/Organisation(s): MindShift Training (United Arab Emirates), Gulf Modern Contracting (United Arab Emirates), PMO-Project Management Office(Canada)
Project Overview:
This project enabled Coventry University students to ask some important questions about intercultural teams, management and leadership from an HR perspective which were then addressed by the CEO of an innovative business consultancy and corporate training firm MindShift Training, Shadi Kuzam, who shared with the students his 15 years of leadership experience between Canada and United Arab Emirates.
Having participated in this project, the students were not only able to reflect on and evaluate such aspects as status differences or principles that shape team members’ interactions, but also explore some competencies which are developed while people shift between different cultures in the work context.
As a result, they enhanced their understanding of leadership roles and strategies for intercultural teams in terms of intercultural awareness and communication, as well as emotional intelligence.
Statement from a student who took part:
“Throughout the class and COIL project, I learned various types of leaders depend on the industry and considered what I can do to be a ‘good’ leader in the future”.
Online Tools Used: Email, Zoom, Padlet, Microsoft Teams